18 May, 2021
15:00 - 18:00
- Opening ceremony
- Impact of COVID-19 on digital financial services
- Opening ceremonySymposium Spotlight15:00 - 16:30 CEST, GenevaImpact of COVID-19 on digital financial servicesSymposium Spotlight17:00 - 18:30 CEST, Geneva
1 June, 2021

- Consumer competences for digital financial services
- Enhancing DFS account security through improved identity vetting and strong authentication
Past
15:00 - 18:00
- Consumer competences for digital financial services
- Enhancing DFS account security through improved identity vetting and strong authentication
- Consumer competences for digital financial servicesGender Equity15:00 - 16:30 CEST, GenevaEnhancing DFS account security through improved identity vetting and strong authenticationDigital ID17:00 - 18:30 CEST, Geneva
3 June, 2021

- Technology innovations and data privacy implications for DFS
- International remittances – from banknotes to bytes to banking the unbanked?
Past
15:00 - 18:30
- Technology innovations and data privacy implications for DFS
- International remittances – from banknotes to bytes to banking the unbanked?
- Technology for complaints handling and alternative dispute resolutionProtecting Consumers13:00-14:30 CEST, GenevaTechnology innovations and data privacy implications for DFSCybersecurity and Trust15:00 - 16:30 CEST, Geneva
10 June, 2021
13:00 - 18:00
- Mexico experience
- Policy for electronic payments, alternative lending, and open banking
- Deep dive on policy approaches for digital payments, and open bankingFintech for Inclusion13:00 - 14:00 CEST, GenevaDigital financial inclusion in Mexico: experiences and key learningsSymposium Spotlight15:00 - 16:30 CEST, Geneva
17 June, 2021
15:00 - 18:00
- e-KYC registries
- Security tests for basic and feature phone
- Banking the unbanked through international remittances: from banknotes to bytesFintech for Inclusion13:00 - 14:30 CEST, GenevaThe role of KYC registries and other technological solutionsDigital ID15:00 - 16:30 CEST, GenevaEnhancing security of DFS applications in emerging economiesCybersecurity and Trust17:00 - 18:30 CEST, Geneva
- KPIs for mobile networks
- Conducting self-assessments
- Deep dive - Measuring performance indicators for quality of service for digital financial servicesCybersecurity and Trust15:00 - 16:30 CEST, GenevaDeep dive - Conducting a self-assessmentPayments Acceptance17:00 - 18:30 CEST, Geneva
- Android app security
- Symposium Highlights
- Deep dive - Security audit for Android DFS applicationsCybersecurity and Trust15:00 - 16:30 CEST, GenevaThe future of financial inclusionSymposium Spotlight17:00 - 18:00 CEST, Geneva
- Digital financial inclusion in Mexico: experiences and key learnings 10 June, 2021 15:00 - 16:30 CEST, Geneva13:00 - 14:30Fintech for Inclusion
- Deep dive on policy approaches for digital payments, and open banking 10 June, 2021 13:00 - 14:00 CEST, GenevaBanking the unbanked through international remittances: from banknotes to bytes 17 June, 2021 13:00 - 14:30 CEST, Geneva13:00 - 18:00Cybersecurity and Trust
- Technology innovations and data privacy implications for DFS 3 June, 2021 15:00 - 16:30 CEST, GenevaThe role of Central Banks in enhancing cyber resilience in the Financial Sector -Part 1 15 June, 2021 15:00-16:30 CEST, GenevaThe role of Central Banks in enhancing cyber resilience in the Financial Sector - Part 2 15 June, 2021 17:00 - 18:30 CEST, GenevaEnhancing security of DFS applications in emerging economies 17 June, 2021 17:00 - 18:30 CEST, GenevaDeep dive - Measuring performance indicators for quality of service for digital financial services 22 June, 2021 15:00 - 16:30 CEST, Geneva
22 June, 2021
15:00 - 18:00
24 June, 2021
15:00 - 17:00
13:00 - 18:00
Symposium Spotlight