Symposium 2021

1.7 billion adults still remain unbanked.
1.1 have a mobile phone... Think of the potential.

18 May - 24 June Symposium Recording What they say

In 2017, 1.7 billion adults worldwide were unbanked. Of those, 1.1 billion have a mobile phone.
Think of the potential.

Financial inclusion improves access to finance for businesses, can empower women and makes vulnerable adults more resilient to economic shocks. The 2021 FIGI Symposium provides a forum for dialogue amongst telecom and financial sector authorities, financial service providers, and related stakeholders from around the world to share experiences and perspectives on scaling up digital financial services.

In 2017, 1.7 billion adults worldwide were unbanked. Of those, 1.1 billion have a mobile phone.
Think of the potential.

Financial inclusion improves access to finance for businesses, can empower women and makes vulnerable adults more resilient to economic shocks. The 2021 FIGI Symposium provides a forum for dialogue amongst telecom and financial sector authorities, financial service providers, and related stakeholders from around the world to share experiences and perspectives on scaling up digital financial services.

Global platform

Government, industry and academia sharing expertise and lessons learned on digital financial models and services

Showcase initiatives 

Unique digital financial inclusion insights and use cases from countries advancing financial inclusion

Thought leadership

Building expertise, knowledge and best practices in policy, business and technology

Join the #FIGI Community

Network with leaders, influencers and innovators to help foster financial inclusion globally

Slide Electronic payment
acceptance Digital ID for
financial services Security

Slide Electronic payment
acceptance Digital ID for
financial services Security

FIGI Symposium

The FIGI Symposium provides a forum for regulators, telecom, financial services, digital financial services providers and all concerned stakeholders to share their experience and views on the main challenges to be addressed for scaling up digital financial services and fostering financial inclusion globally.

Organized by

Supported by

Organized by

Supported by

A multi-stakeholder approach

Central Banks

Government

Telecom Regulators

Government

DFS providers

Payment Service Providers

International Organizations

Academia

Financial Sector Authorities

Government

Telecom Regulators

DFS providers

Payment Service Providers

International Organizations

Academia

Fintech companies

Meet our speakers

Mahesh Uttamchandani
Practice Manager, Finance, Competitiveness and Innovation Global Practice
World Bank Group
Bilel Jamoussi
Chief, Study Groups Department , Telecommunication Standardization Bureau
ITU
Thomas Lammer
Member of Secretariat, Committee on Payments and Market Infrastructures (CPMI)
Bank for International Settlements
Jamie Zimmerman
Gender Lead, Financial Services for the Poor, Global Growth & Opportunity
Bill & Melinda Gates Foundation
View all speakers

Video Highlights

FIGI Symposium 2021

FIGI Symposium Recorded Opening Keynote
FIGI Symposium Recorded Opening Keynote...
ITU INTERVIEWS: Ralph Oyini Mbouna, Smart Africa - Financial Inclusion in Africa
ITU INTERVIEWS: Ralph Oyini Mbouna, Smar...
FIGI 2021: Highlights
FIGI 2021: Highlights...
FIGI 2021 | Opening ceremony
FIGI 2021 | Opening ceremony...
FIGI-2021 | Increasing women leaders' representation in digital finance
FIGI-2021 | Increasing women leaders...
FIGI 2021: Scaling up digital financial inclusion
FIGI 2021: Scaling up digital financial ...
FIGI 2021: Cross-border mobile money services in Tanzania and Uganda
FIGI 2021: Cross-border mobile money ser...
FIGI 2021: How can we assure mobile money is safe?
FIGI 2021: How can we assure mobile mone...
FIGI 2021: M-PESA – Trailblazing mobile money adoption in Kenya
FIGI 2021: M-PESA – Trailblazing mobil...
FIGI 2021: Aadhaar – The foundation of India’s cashless society
FIGI 2021: Aadhaar – The foundation of...
Mahesh Uttamchandani, Practice Manager, Finance and Credit Infrastructures, World Bank Group
Mahesh Uttamchandani, Practice Manager, ...
ITU INTERVIEWS: Bilel Jamoussi, Chief, Study Groups Department, ITU
ITU INTERVIEWS: Bilel Jamoussi, Chief, S...
ITU INTERVIEWS: Sharmista Appaya - Digital ID – a critical enabler of Financial Inclusion
ITU INTERVIEWS: Sharmista Appaya - Digit...
Thomas Lammer, Member of Secretariat, Committee on Payments and Market Infrastructures, BIS
Thomas Lammer, Member of Secretariat, Co...
ITU INTERVIEWS: Harish Natarajan - Digital Financial Services in a Post-COVID Era
ITU INTERVIEWS: Harish Natarajan - Digit...
Vijay Mauree, Programme Coordinator, ITU & Leader for FIGI Security, Infrastructure and Trust WG
Vijay Mauree, Programme Coordinator, ITU...
ITU INTERVIEWS: Helen Luskin Gradstein, Financial Sector Specialist, World Bank Group
ITU INTERVIEWS: Helen Luskin Gradstein, ...
ITU INTERVIEWS: Marc Hollanders, Former Special Advisor on Financial Infrastructures
ITU INTERVIEWS: Marc Hollanders, Former ...
ITU INTERVIEWS: Rafe Mazer, Project Director Consumer Protection, Innovations for Poverty Action
ITU INTERVIEWS: Rafe Mazer, Project Dire...
ITU INTERVIEWS: Jami Solli, Commercial Litigation Lawyer, Global Alliance for Legal Aid GALA
ITU INTERVIEWS: Jami Solli, Commercial L...
ITU INTERVIEWS: Narayan Jaesingh, Chief Business Officer, VSERV
ITU INTERVIEWS: Narayan Jaesingh, Chief ...
ITU INTERVIEWS: Jeremy Grant, Managing Director, Venebale; FIDO Alliance
ITU INTERVIEWS: Jeremy Grant, Managing D...
ITU INTERVIEWS: Rory Macmillan, Partner, Macmillan Keck Attorneys & Solicitors
ITU INTERVIEWS: Rory Macmillan, Partner,...
ITU INTERVIEWS: Abbie Barbir, Co rapporteur ITU-T Study Group 17 Question 10
ITU INTERVIEWS: Abbie Barbir, Co rapport...
ITU INTERVIEWS: Wolfgang Balzer, Managing Director, Focus InfoCom, GmbH
ITU INTERVIEWS: Wolfgang Balzer, Managin...
ITU INTERVIEWS: Eve D. Araduha, SM. IT Client Relations & Delivery, MTN Uganda Ltd
ITU INTERVIEWS: Eve D. Araduha, SM. IT C...
ITU INTERVIEWS: Debora Comparin, Chairman OSIA Initiative
ITU INTERVIEWS: Debora Comparin, Chairma...
ITU INTERVIEWS: Kevin Butler, Associate Professor, University of Florida
ITU INTERVIEWS: Kevin Butler, Associate ...
ITU INTERVIEWS: Assaf Klinger, Co-Leader of Infrastructure Security Workstream FIGI Security
ITU INTERVIEWS: Assaf Klinger, Co-Leader...
Kwame Baah Acheamfuor, Chairman, ITU -T SG 12
Kwame Baah Acheamfuor, Chairman, ITU -T ...
ITU INTERVIEWS: Simeon Coney, Chief Strategy Officer, AdaptiveMobile Security
ITU INTERVIEWS: Simeon Coney, Chief Stra...
ITU INTERVIEWS: Emran and Dorothee - Central banks: Building cyber resilience in the Digital Era
ITU INTERVIEWS: Emran and Dorothee - Cen...
Highlights of the FIGI Symposium 2017
Highlights of the FIGI Symposium 2017...
ITU HIGHLIGHTS VIDEO: FIGI 2019 Symposium
ITU HIGHLIGHTS VIDEO: FIGI 2019 Symposiu...
FIGI 2021: Financial inclusion for effective pandemic response
FIGI 2021: Financial inclusion for effec...
FIGI 2021 | Impact of COVID-19 on digital financial services
FIGI 2021 | Impact of COVID-19 on digita...
FIGI 2021 | Deep dive - Consumer risks of Fintech
FIGI 2021 | Deep dive - Consumer risks o...
FIGI 2021 | Digital Literacy and Security Awareness for SIM swap fraud prevention
FIGI 2021 | Digital Literacy and Securit...
FIGI 2021 | Legacy network protocol, Signaling System No.7 (SS7) - Building trust in Digital Finance
FIGI 2021 | Legacy network protocol, Sig...
FIGI 2021 | Risks of innovative AI applications in Digital Finance
FIGI 2021 | Risks of innovative AI appli...
FIGI 2021 | China’s DFS experience so far and lessons learned
FIGI 2021 | China’s DFS experience so ...
FIGI 2021 | Policy guidance for Digital ID usage and implementation for financial services
FIGI 2021 | Policy guidance for Digital ...
FIGI 2021 | Harnessing and balancing Innovation
FIGI 2021 | Harnessing and balancing Inn...
FIGI 2021 | Consumer competences for digital financial services
FIGI 2021 | Consumer competences for dig...
FIGI-2021 | Enhancing DFS account security through improved identity vetting & strong authentication
FIGI-2021 | Enhancing DFS account securi...
FIGI-2021 | Technology for complaints handling and alternative dispute resolution
FIGI-2021 | Technology for complaints ha...
FIGI-2021 | Technology innovations and data privacy implications for DFS
FIGI-2021 | Technology innovations and d...
FIGI-2021 | Regulating intermediaries
FIGI-2021 | Regulating intermediaries...
FIGI-2021 | Guidance for regulating E-KYC
FIGI-2021 | Guidance for regulating E-KY...
FIGI-2021 | Policy approaches for digital payments, alternative lending platforms and open banking
FIGI-2021 | Policy approaches for digita...
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Join the #FIGI community

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