Marc Hollanders was Special Adviser on Financial Infrastructure at the Bank for International Settlements (BIS) in Basel, Switzerland. Previously he was Head of the Secretariat of the Committee on Payments and Market Infrastructures (CPMI). Marc was co-chair of the CPMI-World Bank task force which published the reports Payment aspects of financial inclusion (2016), Payment aspects of financial inclusion in the fintech era (2020) and Payment aspects of financial inclusion: application tools (2020). He was also co-chair of the CPMI-World Bank task force which released the General principles for international remittance services in 2007. Marc retired from the BIS in October 2020.